Whether your brand uses storyboards, the design thinking process, or intuition to build out its customer lifecycle map, that process is only valuable to your marketing and sales teams. After all, no customer ever thinks to themselves that they’re in the “awareness” stage of a brand-centric journey.

In this article, we’re going to explain how you can break out of this thinking pattern and build a customer journey that engages and retains your customers for life.

Takeaways:

• The four steps to creating a customer journey
• The difference between a lifecycle map and a journey map
• How to integrate the customer…

As the worldwide pandemic started and our world went into lockdown, our family found ourselves at home together working and going to school. It was a time of many mixed emotions. It was stressful and chaotic but also comforting to hope that we would be safe at home together. We were grateful to have the ability to stay home and still work but worried about those throughout the world who had lost their jobs and businesses. …

While no-one wakes up in the morning with a burning desire to offend, upset, or hurt other people, even our greatest intentions aren’t robust enough to prevent this from happening.

Table of contents

Good communication is a coward free zone
The main goal in communicating
Communicating with maturity
Communicating isn’t just talking
The blocks to communication depth

The main reason for this is because we’re all imperfect humans and at the same time, we’re equally imperfect communicators.

When conversing and interacting with others, it can be easy to say things that we don’t mean, and equally easy to not say the things that…

When it comes to your paper management, your style comes into play more than you think. Managing daily paper flow is, in part, dependent upon whether or not you need visual cues. This is important to know when organizing your desktop and it impacts your space management as well.

When it comes to time management, the goal is to use time more effectively and efficiently to increase productivity, save money and reduces stress. Using space more efficiently is also a key element.

Space management includes desk placement, paper flow, and containerization, file and supply storage, space allotment, lighting, comfort, ergonomics…

What does time management have to do with setting goals?

Everything.

Achieving goals involves identifying activities and completing a series of related tasks. Planning time allows you to complete tasks and accomplish goals.

And remember to always… Clear your desk. Clear your mind. Organize it

Tip #1 Identify both short and long-term goals.

Tip #2 Short term goals can generally be accomplished within six months to a year.

Tip #3 Long-term goals can generally be accomplished in a one to five-year timeframe.

Tip #4 To gauge your progress, make the goals quantifiable.

Tip #5 Estimate timeframes or deadlines in which…

I felt like that many times, and that’s why I’ve tried all sorts of things to quiet my mind and restore my peace before I would fall into a state of depression.

I’m going to show you the best methods to take control of your thoughts.

Table of contents

What is in your control?
Break down unhelpful thoughts
Other things you can try
Final words

What is in your control?

This simple method works wonders when you have an avalanche of worries and the sense of helplessness cripples you.

Here are the steps:

1. Take a piece of paper and a pencil.
2. Draw two separate circles — one is…

Imagine spending loads of time developing a content strategy for your organization or client and then chaotic operations result in inconsistent and poor quality content that isn’t effective for the audience or the business. Despite all that effort upfront.

Even with all the best and strategic intentions in the world, content can be derailed by a lack of process, the wrong people being involved, and technology that doesn’t do what’s needed.

Table of contents

A bias towards delivery
Efficient content operations for effective content
Defining ContentOps
The increasing need for investing in ContentOps
The three pillars of ContentOps
Strategy, operations, and delivery
Principles of ContentOps
Elements of ContentOps
The business benefits…

Have you ever heard of that regular Joe or Jane paying off all their student debt or a single mom who raised her three kids from her job as a freelancer? Yes, it’s definitely possible to make a living through simple means that can be done anywhere at any time. Earning extra money these days has become easier than ever. It can help you augment your income, set aside money for your kid’s college fund, pay off that mortgage, or make that dream vacation possible.

We live in a digital world nowadays, which means connecting with other people and getting…