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This year has seen unprecedented B2C eCommerce growth, greatly accelerating trends that had already been well underway for years. COVID-19 has transformed parcel delivery into a lifeline to the outside world, with more consumers now accustomed to buying more goods online. As a result, parcel volumes are burgeoning, constricting carrier capacity and driving high shipping costs even higher, squeezing merchants’ profit margins as they try to meet consumer demands for “free” and faster delivery options.
In the face of these rising B2C shipping volumes, capacity constraints, and higher shipping costs, shippers have to re-engineer their fulfilment processes to accommodate last-mile parcel delivery. As a result, many enterprise logistics solution providers incorporate multi-carrier parcel management solutions (MCPMS) as a core component within their offering.
An MCPMS platform with multi-shipper management tools offers logistics solution providers more complete and independent control over end-to-end MCPMS deployment, configuration, and support. Therefore…
