How to fix Remote Desktop can’t connect to the remote computer connection error

Problem Symptom

The detailed error message is as below:

Remote Desktop Connection

Remote Desktop can’t connect to the remote computer for one of the following reasons;

1) Remote access to the server is not enabled
2)The remote computer is turned off
3)The remote computer is not available on the network

Make sure the remote computer is turned on and connected to the network, and that remote access sis enabled.

How to fix Remote Desktop can’t connect to the remote computer connection error

Follow the below solution steps to resolve Remote Desktop can’t connect to the remote computer connection error.

Solution

Step 1: Ensure the server is listening for RDP connections, execute the following command on the SERVER to verify this:

netstat -an | find /i ":3389"

You should see it LISTENING.

You should see it LISTENING.

Step 2: Open the Services management console to ensure the following services are running:

• Remote Desktop Services