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Content Summary
Public speaking and presentation skills
Persuasive skills
Interpersonal skills
Listening skills
Communicating with empathy
Providing and accepting feedback
Teamwork and collaboration in groups
Nonverbal communication skills
Phone skills
Written skills
Wrapping up
Public speaking and presentation skills
This is probably the most recognizable communication skill of all time. It could be a big presentation or speech, but it could also mean standing up to share a three-minute message in front of a small group at a meeting. It’s unusual that entry-level employees are great at this, unless they majored in communication and college. But on the flip side, if you are a strong stand-up speaker, you will…